Educação permanente em saúde no processo de trabalho de um Centro de Atenção Psicossocial

Abstract

This work aims to recognize experiences and practices of education on health (EPS) in the labor process of a Psychosocial Care Center (CAPS). This is a qualitative, descriptive and analytical study, based on the case study of a CAPS in Rio Grande do Sul, which comes from CAPSUL research that is a study of Evaluations Fourth Generation. Data were collected from interviews with 27 professionals in accordance with the hermeneutics dialectical, using 390h of observations of 03 researchers and their field notes, including the validation workshop and recycling of data. The analysis was carried out in accordance with hermeneutics dialectic, historical context, descriptions of the service, data consolidation through collective activities, and systematization according to three categories: diversity of actors; horizontal relationship; problematization and resolutivity. The study confirms that many of collective activities carried out in a CAPS can be recognized as EPS, since their characteristics be organized based on participation, inclusion and enhancement of various actors, co-management, health education, planning, assessment practices, and troubleshooting. Many of these activities are literacy workshops and collective mental health, team meetings with discussions of cases, knowledge circles, assemblies and community mobilization actions. Although this study do not allow to state that permanent education actions can be found in any labor process, whereas EPS activities are determined by how they are operated, this research contributes to point out the characteristics of effective technologies in health care that might be developed in various public health care services.